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Customer Data at Your Fingertips

Customer Data at Your Fingertips

Customer Data at Your Fingertips

Brightloom helps restaurants and retail brands understand their customers better by providing meaningful insights based on purchase history.

Brightloom helps restaurants and retail brands understand their customers better by providing meaningful insights based on purchase history.

Brightloom helps restaurants and retail brands understand their customers better by providing meaningful insights based on purchase history.

Personalize Your Customer Engagement Strategy at Scale

Personalize Your Customer Engagement Strategy at Scale

Personalize Your Customer Engagement Strategy at Scale

Personalize Your Customer Engagement Strategy at Scale

Restaurant Brands

Understand and target your core customers groups increasing frequency and average order value.

Retail Brands

Develop a holistic marketing messaging strategy across customer engagement channles such as email, print, and SMS.

E-Commerce Brands

Run personalized campaigns by using AI recommendations matching customer groups with offers.

Your Strength is in Your Customer Data

Your Strength is in Your Customer Data

Your Strength is in Your Customer Data

Your Strength is in Your Customer Data

We help restaurant and retail brands understand their customer data better and send more personalized campaigns to scale their business.

Increase Customer Loyalty

3/10 customers will stop coming if your offers are irrelevant to them. Brightloom helps you change that.

Increase Customer Loyalty

3/10 customers will stop coming if your offers are irrelevant to them. Brightloom helps you change that.

Decrease Discount Dependency

You don't need to offer a lower price to keep a customer. Give them a reason to return. We can show you what it should be.

Decrease Discount Dependency

You don't need to offer a lower price to keep a customer. Give them a reason to return. We can show you what it should be.

Increase Marketing ROI

Send campaigns that have a higher change of converting customers and increasing their order value.

Increase Marketing ROI

Send campaigns that have a higher change of converting customers and increasing their order value.

"Brightloom's customer intelligence and hyper-segmentation solution has enabled us to completely overhaul our customer engagement strategy. We now have a clear understanding of our unique customer segments and are able to use those insights to build out more relevant and personalized messaging. We went from sending the same email to all customers, to now being able to send dozens of targeted campaigns per week."

Gabe Alonso, Vice President of Digital

El Pollo Loco

GROW YOUR BUSINESS

Up-Level Your Marketing Strategy

Organize and Unify Data

Collect all your customer data into a single view and get status updates on the quality of your data in real time - what's working, what's broken, and what's missing.

Understand Your Customers

Get access to interactive customer intelligence dashboards that connect the dots between analysis and action - helping you make more confident decisions and get a clear view of the health of your customer base.

Accelerate Engagement

The anomaly detection engine tells you exactly what to do next - automatically identifying opportunities, and recommending a specific campaign and customer segment to proactively target.

The Future of Customer Segmentation

Try out AI-powered Brightloom Clusters, a completely new way for restaurant and retail brands to approach customer segmentation.

AI-powered list of your customers grouped by their purchase history and likeliness to purchase metrics

Detailed segment summary including past purchase behavior, typical menu items, days of the week visited, etc.

Actionable engagement strategy including messaging, recommendations and goals

Subscribe to our newsletter

Join 2,096 restaurant marketers, owners and operators who already receive Bright Brief, a newsletter about all things customer segmetation.

Subscribe to our newsletter

Join 2,096 restaurant marketers, owners and operators who already receive Bright Brief, a newsletter about all things customer segmetation.

Subscribe to our newsletter

Join 2,096 restaurant marketers, owners and operators who already receive Bright Brief, a newsletter about all things customer segmetation.

Subscribe to our newsletter

Join 2,096 restaurant marketers, owners and operators who already receive Bright Brief, a newsletter about all things customer segmetation.

AI-powered customer segmentation engine that helps restaurants, retail, and e-commerce brands scale by personalizing their marketing campaigns.

© 2023 Brightloom

AI-powered customer segmentation engine that helps restaurants, retail, and e-commerce brands scale by personalizing their marketing campaigns.

© 2023 Brightloom

AI-powered customer segmentation engine that helps restaurants, retail, and e-commerce brands scale by personalizing their marketing campaigns.

© 2023 Brightloom

AI-powered customer segmentation engine that helps restaurants, retail, and e-commerce brands scale by personalizing their marketing campaigns.

© 2023 Brightloom

"Brightloom's customer intelligence and hyper-segmentation solution has enabled us to completely overhaul our customer engagement strategy. We now have a clear understanding of our unique customer segments and are able to use those insights to build out more relevant and personalized messaging. We went from sending the same email to all customers, to now being able to send dozens of targeted campaigns per week."

Gabe Alonso, Vice President of Digital



El Pollo Loco